i am hosting my dishnews forum and some blogs in the indian webhosting provider manashosting.My domain name is medianetwork.co.in.My forum attracts less traffic around 500 pageviews per day.Also, i use some of subdomains for my blogs, which attracts no traffic.
My hosting package details are Linux 2gb webspace, 10gb monthly bandwidth.For past 10 months, my site only consumes 15%bandwidth/month.
i am experiencing several frequent site down problems (particularly 4th time in last six days).Because of frequent site downs, i am facing several problems to improve my site position in google search.Two days back(7th may 2008) i got an email from manashosting with a recommendation to use dedicated server since my site uses more bandwidth resources.
Since that my site redirected to a page which shows the following message " This Account Has Been Suspended Please contact the billing/support department as soon as possible".
Then i contacted their support department via chat option given manashosting site.Their CC officer did not aware this problem.
He informed me to contact billing department through raising support tickets option via their site.Then i raised 4 tickets with emergency status and send several emails to them. So far 36 hours passed, no response for my support tickets,still they are open status.No response for my emails too.
Yesterday morning (8th may 2008), i contacted their support department.This time they told me to provide cpanel id, password, my email id and gave assurance to solve my problem.No action till evening.
Then again i contacted their support department on evening.This time also they told me to provide cpanel id, password, my email id and gave assurance to solve my problem.What pathetic service from manashosting?I am running my forums in this account with very little traffic.How can it consume more resources?My site url http://www.dishnews.medianetwork.co.in/
Without my knowledge they have changed me to new plesk server and informed me to upload backuped files and provided new cpanel login id and password.
God!!!!The new cpanel (login id and password given by them) is not mine which is for Free online computer books.so, now i can able to login and modify cpanel of some other's Free online computer books site.
Now i am seriously thinking to move other hosting providers.
Review URL - http://broadbandforum.in/seo-discussion-forum/27718-bad-experience-manashosting/
2 comments:
MANASHOSTING guys are complete idiots no skill, nothing like professional i have really bad experience and wasted time..
go for different trust able hosting don't go with advertising
yea i also have many problem they are not able to provide full time database connectivity and my site www.linksregion.com remains down atleast 8 to 10 hrs daily, these guys really dont know any thing, now i m thinking to shift to any other hosting service
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