Monday, May 12, 2008

Bad experience from Manashosting

i am hosting my dishnews forum and some blogs in the indian webhosting provider manashosting.My domain name is medianetwork.co.in.My forum attracts less traffic around 500 pageviews per day.Also, i use some of subdomains for my blogs, which attracts no traffic.

My hosting package details are Linux 2gb webspace, 10gb monthly bandwidth.For past 10 months, my site only consumes 15%bandwidth/month.

i am experiencing several frequent site down problems (particularly 4th time in last six days).Because of frequent site downs, i am facing several problems to improve my site position in google search.Two days back(7th may 2008) i got an email from manashosting with a recommendation to use dedicated server since my site uses more bandwidth resources.

Since that my site redirected to a page which shows the following message " This Account Has Been Suspended Please contact the billing/support department as soon as possible".

Then i contacted their support department via chat option given manashosting site.Their CC officer did not aware this problem.

He informed me to contact billing department through raising support tickets option via their site.Then i raised 4 tickets with emergency status and send several emails to them. So far 36 hours passed, no response for my support tickets,still they are open status.No response for my emails too.

Yesterday morning (8th may 2008), i contacted their support department.This time they told me to provide cpanel id, password, my email id and gave assurance to solve my problem.No action till evening.

Then again i contacted their support department on evening.This time also they told me to provide cpanel id, password, my email id and gave assurance to solve my problem.What pathetic service from manashosting?I am running my forums in this account with very little traffic.How can it consume more resources?My site url http://www.dishnews.medianetwork.co.in/

Without my knowledge they have changed me to new plesk server and informed me to upload backuped files and provided new cpanel login id and password.

God!!!!The new cpanel (login id and password given by them) is not mine which is for Free online computer books.so, now i can able to login and modify cpanel of some other's Free online computer books site.

Now i am seriously thinking to move other hosting providers.

Review URL - http://broadbandforum.in/seo-discussion-forum/27718-bad-experience-manashosting/

Monday, May 5, 2008

Truth of manashosting :web service provider

Truly English!

South Indians are well versed in English and technically very sound but Manashostingwalas are exception. Have a look at their written English, “Dear sir, YOu haven't paid the parking charge which amount you paid that is domain renewal pricefor domain parking you need to pay rs 100 if you are using limited offer or rs 300 ifyou are using unlimited offer.rajivmanashosting”

Well Behaved!

They are very well behaved and courteous. They treat all the callers as their neighborhood friends. Yes they don’t mind whether you are making STD calls or ISD calls. They will respond in same relaxed manner as if they are talking with someone face to face!

Technologically Advanced!

Yes they are so advanced technically that they themselves are unable to match with their head! If you have some issue with them u need to raise a ticket. But you might ask what is their advantage as other service providers too follow the same system. But here is a catch! Others are stupid as they have to track the problem taking all pains. But http://www.manashosting.com/ professionals are free from those pains as they never follow the tickets!

Review URL - http://truthofmanashosting.blogspot.com/